Terms & Conditions
Understanding Your Rights and Responsibilities: Exploring Our Terms and Conditions
Welcome to Coin-realms
Coin-realms Pty Ltd (we, us, our) owns and operates coin-realms.com.au and all of its sub-domains (the Site), the 'Coin-realms' iOS and Android mobile applications (the App), and various third-party social media and messaging sites, channels, pages, groups, and forums (collectively, our Services).
Acceptance and Variation of Terms
Your permission to access and use our Services is conditional upon you agreeing to the terms and conditions set out below before using our Services (Terms). You must read these Terms and our Risk Disclosure Document carefully...
Acceptable Use
You agree that you are only authorised to use our Services for your own personal use and for the following activities: accessing and using our Services; and any other purpose which we make known to you...
Legal Status of Digital Assets
The legal status of cryptographic coins, tokens, and digital assets (hereafter Digital Assets) is not settled. We do not make any representation as to the legal status of any Digital Assets made available through the Service. It is your responsibility to undertake your own investigations and enquiries, and to satisfy yourself in that regard...
No Financial Advice
You acknowledge and agree that we do not hold, or operate under, an Australian Financial Services Licence and are not offering or providing any financial advice or financial products or services of any kind.
All Text, Images, and Content
All text, images, audio recordings, video recordings, and other information and content, including but not limited to, market or trading information, tools, indicators, and materials (Content) hosted or made available on or through our Services is provided:
Subpoints
- For general information purposes only.
- Without any regard whatsoever to the personal circumstances of any person.
User-Created Content
Any user-created Content which is hosted or made available on or through our Services is provided for, and on behalf of, the relevant user who created or supplied such Content.
Subpoints
- No Content hosted or made available on or through our Services is, or is intended to constitute advice (financial or otherwise) regarding any Digital Assets or financial products or securities of any kind, or an offer, solicitation, recommendation, or invitation, to buy, sell or deal in any way with any of those things.
- All statements, representations, estimations, projections, or forecasts made in or through our Services by any person (whether relating to the present or the future) are expressions of opinion only, and do not necessarily represent our opinion or have our endorsement.
Legal Status of Digital Assets
The legal status of cryptographic coins, tokens, and digital assets (hereafter Digital Assets) is not settled. We do not make any representation as to the legal status of any Digital Assets made available through the Service. It is your responsibility to undertake your own investigations and enquiries, and to satisfy yourself in that regard.
No Financial Advice
You acknowledge and agree that we do not hold, or operate under, an Australian Financial Services Licence and are not offering or providing any financial advice or financial products or services of any kind...
All text, images, audio recordings, video recordings, and other information and content...
All text, images, audio recordings, video recordings, and other information and content, including but not limited to, market or trading information, tools, indicators, and materials (Content) hosted or made available on or through our Services is provided...
Legal Status of Digital Assets
The legal status of cryptographic coins, tokens, and digital assets (hereafter Digital Assets) is not settled. We do not make any representation as to the legal status of any Digital Assets made available through the Service. It is your responsibility to undertake your own investigations and enquiries, and to satisfy yourself in that regard...
Risk
Digital Assets Generally Purchasing, holding, or trading (Trading) in Digital Asset involves considerable risk and may result in you losing all of your money. Purchasing, holding and selling Digital Assets involves the use of sophisticated computer hardware and software...
Counterparty Risk
As part of our normal business operations, and to provide our users with the best prices for Digital Assets, we hold Digital Assets from time to time on other exchanges. This means we are exposed to counterparty risk in respect of those exchanges...
Ongoing Technological Development
Many Digital Assets remain under development by their promoters, have not been implemented or deployed, and are not in real-world use. The information published publicly or otherwise made available by the promoters of many Digital Assets is of a technical nature...
Trading, Etc.
Our Services may include trading tools, indicators, materials, and configurations (Trading Tools) which you may access and use. The factors, variables and circumstances which are accounted for by the Trading Tools are limited to the variables, inputs and specifications...
Acknowledgements
By using our Services, or any Trading Tool, you acknowledge and agree that: *we do not set the price of any Digital Assets which are tradeable using our Services, but seek to locate competitive prices for Digital Assets;...
Australian or New Zealand Residents Only
Our Services are only available to residents of Australia or New Zealand. All information and Content hosted or made available on or through our Services is not intended for any person who is not an Australian or New Zealand resident...
Age Restrictions
Our Services are designed for use only by people who are 21 years of age or older.
Account Creation
In order to access and use our Services, you must:
Subpoints
- create an account on our Site; and
- be over the age of 16; and
- verify your account by following our know-your-customer (KYC) and anti-money laundering (AML) procedures and providing such information and documents which we reasonably require.
Third-Party Verification
We may use, or require you to use, a third-party service provider to verify your identity, in which case, you acknowledge and agree as follows:
- the account verification process is subject to the terms of service and other requirements of the third-party service provider;
- in order to verify your identity, we, or the third-party service provider, may disclose and securely transmit your personal information to:
- government authorities;
- credit agencies;
- politically exposed person database service providers, or other watchlist service providers; and/or
- other third-party data or identity verification service providers.
You consent to us collecting and disclosing your personal information for the above purposes.
We may, at any time, require you to undertake further KYC or AML procedures, and provide further information and documents, in order to maintain your account verification.
Acknowledgements
When creating an account, you acknowledge and agree that:
- you will not provide any false personal information and will keep your personal information accurate and up to date;
- you will only create more than one account per person (that is you may have an account for a company or trustee separate to a personal account);
- you will only create one account;
- you will not allow anyone else to access your account;
- you will not create a new account if your account is disabled;
- we may alter any part of your user account if we receive a legitimate complaint, or otherwise form the view (in our sole discretion) that it is inappropriate or offensive; and
- if you create an account using your user credentials from a third-party site (such as Facebook or Google), your use of such credentials is subject to that third-party site’s terms of use and privacy policy, and you consent to us collecting such user credentials for the purpose of creating your account; and
- we have the right to suspend or terminate your access to our Services, at any time, in our sole discretion, without prior notice to you.
Exchange Services
The core service we provide to our users is the matching of offers to buy or sell Digital Assets made by users with opposing offers made by other users, in order to facilitate the exchange of:
Subpoints
- fiat currency for Digital Assets;
- Digital Assets for fiat currency; or
- Digital Assets for other Digital Assets.
Fees
For a complete list of our fees, please refer to our Fee Schedule.
Payments and Transfers Generally
Where fiat currency payments or transfers are handled by a third-party payment processor, they are subject to that third-party payment processor’s terms and conditions. We accept no responsibility or liability in relation to payments processed by third-party payment processors. Any issues which you experience in making payments to us may be raised with us, however, we reserve the right to require you to liaise with the third-party payment processor directly.
Refunds and Chargebacks
To the greatest extent permitted by law, subject to anything in these Terms to the contrary, all fees and other monies payable by you to us are non-refundable immediately upon payment by you. To the extent that we are liable under the law for any defect or issue, our liability is limited to the amount paid by you.
Affiliate Program
We may offer an affiliate program, which is subject to our Affiliate Agreement Standard Terms and to our Fee Schedule. You acknowledge and agree that we may vary our Affiliate Agreement Standard Terms at any time without prior notice to you. Your continued use of our Services will constitute an automatic acceptance of any such variation made by us.
Promotions and Discounts
We may offer promotions and discounts from time to time. All promotions and discounts are offered subject to these Terms and any other terms and conditions we specify.
Security
You must ensure that all login IDs and passwords required to access our Services are kept secure and confidential. We offer multi-factor authentication to help secure your access to our Services, such as by requiring you to input one-time-use codes, which we encourage you to use to secure your account.
No Interference
You agree that you will not use our Services in any way that could damage our reputation or goodwill.